Eligibility for use

You are a foreign tourist visiting Japan abroad for sightseeing, under the entry status of "Temporary Visitor”.

According to Japanese Immigration Law, a "Temporary Visitor" entry status allows a stay in Japan of 15 days or 90 days for a holiday, sightseeing, visiting friends etc.

If you apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport as a "Temporary Visitor" as shown above. Only persons who have a passport bearing this stamp can use a Japan Rail Pass.

*If you use an automatic gate, either use a manned automatic gate or ask a clerk to apply this stamp to your passport.

Special Conditions of JR Pass Service

Even if you visit Japan with an Exchange Order to be turned into a Japan Rail Pass, the exchange cannot be made unless you have a “Temporary Visitor” status.

If you enter Japan under any other official status, such as “Trainee”, “Entertainer” or "Re-entry Permit”, you cannot change the Exchange Order for a Japan Rail Pass.

Please note that according to strict interpretation of Japanese Immigration Law, a "Temporary Visitor" status differs from other types of stays that are only short time periods.

Validity Period of Japan Rail Pass

Buy a Japan Rail Pass in Hong Kong with a validity period of either 7, 14 or 21 consecutive days, which will expire from the date the pass is first used.

Within three months from the date a Japan Rail Pass Exchange Order is issued, you must turn in your Exchange Order to obtain your JR pass service.

At that time, you have to specify the date that you will start using your Japan Rail Pass. It can be any date within one month from the date the Japan Rail Pass is received.

Once the Japan Rail Pass has a start date written on it, the date cannot be changed.

How To Obtain Your Japan Rail Pass

Present your Japan Rail Pass Exchange Order and obtain your JR Pass service after you arrive in Japan.

Upon arrival in Japan, you need to turn in the Japan Rail Pass Exchange order to receive your JR Pass at an applicable Japan Rail Pass Station that has an exchange office.

You cannot use an Exchange Order when you travel on JR lines. Turn in your Exchange Order and obtain your Japan Rail Pass at one of the JR Pass service exchange offices shown on the pages to the right (please note the service hours and closing days).*

It may take time to turn in your Exchange Order and receive a Japan Rail Pass if the service counter is busy. Please ensure you reserve enough time prior to visiting the exchange office.

Your Exchange Order must be turned in for a Japan Rail Pass within three months of the date the Order was issued. For example, an Exchange Order issued on April 15 would have to be turned in by July 14.

The type of Pass described on the Exchange Order cannot be changed.
If the Exchange Order is lost or stolen, or you are unable to provide it for another reason, no exchange for a Japan Rail Pass can be made.

Japan Rail Pass Price Hong Kong

We provide an exceptional JR Pass service in Hong Kong. Choose from a variety of Japan Rail Pass Hong Kong for travelling to different locations across Japan.

Browse our wide variety, everywhere from the flexible JR East Pass amid the Tohoku area to the short and sweet five-day JR Pass for the JR Kansai Wide Pass.

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